“I’m obtainable 11 hours a day, seven days per week,” she stated, “and except they’re out visiting a property and need to put in a proposal, I set that boundary early.”
Creating that cutoff time and ensuring shoppers know it early on are essential steps brokers can take, in keeping with Hawley, to maintain expectations in verify and carve out a while away from the cellphone or laptop.
That’s simpler stated than accomplished. “It’s arduous since you need to say sure to each single alternative and also you need to be obtainable to your shoppers,” she stated. “Within the first two years I used to reply calls, texts, and emails from 5:30 a.m. to 10:00 p.m. relying on my schedule after which realized that was not steady.
“I wanted to set a tough line and except there’s a one-off and somebody communicates it to me early, my shoppers and companions know when my availability is – and so they respect it.”
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